Connect Instagram and LinkedIn
What you need to connect each account, what we read, and how to disconnect.
Where to connect
Open Brand Manager and choose the Channels tab. Each platform has a card with a Connect button. Only workspace owners and admins can connect an account.
GrowVenom uses Instagram Login. You sign in with Instagram directly, so you do not need a Facebook Page and you do not need to link anything to one.
- The account must be a professional account (Business or Creator). A personal account will be rejected at login. You can switch an account to professional in the Instagram app settings.
- Press Connect Instagram, sign in, and approve the permissions Instagram lists.
- When you return, the card shows the connected handle, when you connected, and when the access token expires.
GrowVenom posts to a LinkedIn company page, not to a personal profile.
- You must be an admin of the company page. If you are not, ask a page admin to add you first. Connecting with no admin access shows an error.
- If you administer more than one page, the LinkedIn card has an Active organization selector. Posts go to the page you pick there.
- LinkedIn posts can include documents, such as carousel PDFs.
What data we read
We ask each platform only for what the product needs:
| Platform | Why we ask | What it covers |
|---|---|---|
| Basic profile, publishing, insights | Your handle and account id, permission to publish the posts you approve, and account and post metrics for analytics. | |
| Sign-in details, company page posting, page admin | Your name and email from sign-in, the company pages you administer, permission to post for the page you choose, and post metrics for analytics. |
GrowVenom only publishes posts that someone on your team has approved and scheduled. Access tokens are stored encrypted. The account metrics we collect appear on the Analytics page, and the full list of what we hold is on the data deletion page.
Connection status
Each connected card shows a status badge:
- Active. Everything works.
- Token expired or Needs reconnect. The platform stopped accepting our access. Press Reconnect and sign in again.
- Access revoked. Access was removed on the platform side, or the account was disconnected here. Press Connect to start again.
While a connection is not active, scheduled posts for it cannot publish. See Troubleshooting for reconnect prompts.
Disconnecting
Press Disconnect on the account's card and confirm. This is what happens:
- The stored access tokens are deleted. For Instagram we also ask Instagram to revoke our access.
- Any posts still scheduled for that account are cancelled.
- Analytics we already collected for that account are kept for 30 days, so reconnecting in that time loses nothing. After that they are deleted automatically.
- Posts already published stay on the platform. Remove those on the platform itself.
You can reconnect later. You can also remove GrowVenom from your Facebook or Instagram settings, which sends us an automatic deletion request for that platform account.
Still need help?
Email hello@growvenom.ai from the address on your account.